Privacy Policy

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data (General Data Protection Regulation or GDPR) on the protection of privacy with regard to the processing of personal data, 4 Like the owner of Solus Suites Milos is responsible for the protection of the privacy of its customers.

 

4 L ike, Adamas, Milos, 84800, Greece, VAT number: 800703592

 

4 L ike is committed to protect and guarantee the confidentiality of all your personal information collected via the website, during contacts you make with us by e-mail, during reservations made in any of our establishments, or by any other means.

 

  1. What personal data is collected by 4 L ike

The personal information collected by 4L Ike is data that can identify you, such as

  • Identity data: Surname, first name, home address, country of residence, passport / ID card number / nationality / date of birth.
  • Contact details: E-mail address, Telephone number.
  • Payment data: Credit card number, billing information.
  • Booking data: Date and duration of stay, place of stay, products and services consumed.

When do we collect your personal data?

  • When you register on our website
  • When you subscribe to our newsletters
  • When you make a reservation at Solus Suites Hotel
  • When you contact us by any means to obtain information about our products or services
  • When you complete satisfaction forms after using our services

 

How do we use your personal data?

The data collected is used to manage our relationship with you (reservations, information requests, invoicing, concierge services, etc.) in order to guarantee you an optimal service.

It also enables us to offer you a wide range of opportunities that may be of interest to you by personalizing our offers.

With your consent, this information will be used to inform you of promotions, announce new products, and allow you to participate in the loyalty program or in competitions and promotional campaigns.

We also use your data to evaluate our services and improve our website and products and services in order to serve you better, including through customer satisfaction surveys.

Some data must be collected and kept in the context of various legal obligations (accounting and tax, state security, etc.).

Protection of information relating to minors

Only children over the age of 16 may give their consent to the use of their data for purposes other than those that are necessary and legally required for the follow-up of a reservation in one of our hotels (surname, first name, home address, identity card or passport number).

Under this age, the consent of parents or legal guardians is required for any other use of personal data.

 

Transmission of data to third parties

The data is processed by 4L ike’s employees who deal with requests and reservations, as well as by the necessary subcontractors (hotel software, back-office management companies) and public administrations when required by law.

Your personal data will not be sold or passed on to companies other than 4 Like or 4Like direct subcontractors when this is necessary for the proper performance of its services or for marketing purposes to promote our own products and services. 4L ike undertakes to use only subcontractors that comply with the GDPR.

If we cease trading or our business is transferred to another company, your personal data will be transferred to the business’ purchasers. In this case, 4L ike will inform you of this transfer when possible.

We will only disclose personal information when required to do so by law or in the good faith, believing that such disclosure is necessary or desirable under the law to protect or defend the rights or property of our establishment or its users.

 

How long we keep your data

Unless differently required by law, your personal data will be kept for a maximum of 5 years after the last contact.

 

Your rights

Right to information

If you have any questions or concerns, or if you would like more information about the data we process, please send your request to

4L Ike

Adamantas, Milos 84800, Greece

Or by sending an e-mail to hello@solusmilos.com

We will reply to you within a maximum of 30 days.

Access to data, rectification and deletion

You can delete or deactivate your profile by sending an e-mail to hello@solusmilos.com

Within 30 days of your request for deletion, your data will be deleted from our databases, unless we are obliged to keep it for legal or regulatory reasons, or for the follow-up of a booking that is not closed yet.

 

Right to object and unsubscribe

You can object to the processing of data for marketing purposes (e.g. profiling) at any time free of charge by simply unsubscribing by logging on to “Unsubscribe” in our newsletters or by sending an e-mail to hello@solusmilos.com.

Once we have received your request to unsubscribe, we will not use your data for marketing purposes unless you give your consent again when you make a future booking with us.

We protect your personal data

4 L ike makes every effort to ensure the security of the personal data you provide to us.

All the personal data you give us is stored on secure servers which are only accessible to 4 L ike staff and subcontractors who have access rights and who are obliged to keep the information confidential.

– Attention: 4 L Ike is present on social networks. When you use the buttons that link to social networks, remember that any information you disclose on social networks becomes public. 4 L ike is not responsible for the use that social networks make of the data that you disclose there. So always be careful about what personal data you give to anyone in this context.

Hellenic Data Protection Authority

If you have a question regarding the use of your personal data or wish to initiate a procedure for a request for mediation or a complaint, you can contact the Hellenic Data Protection Authority

Kifissias 1-3, PC 115 23, Athens, Greece

Telephone: +30-210 6475600

Ε-mail: contact@dpa.gr

Changes to the Privacy Policy

Solus Suites Milos’s privacy policy is subject to change. If we decide to change the way we collect, use or share your personal data, you will be notified on our Privacy Policy page. You will then have the choice of whether or not to allow us to collect your information in accordance with the changes made and you may opt out by contacting hello@solusmilos.com 30 days of the last policy update. If you do not opt out, we will consider you to have accepted the new Privacy Policy.

This site is registered on wpml.org as a development site.